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Director of Catering Sales & Conf...

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Director of Catering Sales & Conference Services

Location:
Singapore
Description:

Position Overview The Director of Catering Sales & Conference Service is responsible for all areas of the Catering Sales & Conference Services department. The individual provides our guests with specialized and personalized service for events and group accommodation management with responsibilities revolving around ensuring a smooth transition Pre-Sales to Post Event Phase through efficient coordination and communication. The Role Sales Activities Maximize sales and upselling/cross-selling opportunities through soliciting new catering accounts and maintaining relationship with existing accounts Conduct site inspections Prepare and present sales contract to clients for Catering & Social Events Execution of Group Contracts Collaborate and communicate with relevant departments to meet guests' requirements Ensure high level of customer satisfaction is achieved through professionalism in all aspects of event delivery Booking of function spaces, follow up on room attrition and timeline for rooming lists Timely and accuracy preparation of Group Resumes, Banquet Event Orders, Internal Reports and Billing Meet or exceed individual and group catering sales target set by the management Determines availability of space based on yield management principles Lead participation in relevant industry events, trade exhibitions and sales trips for networking and lead generation Preparations of department reports Attends and chairs meetings Manage Team Supervise and support Catering Sales & Conference Services Team Present sales reports and recommendations for management updates and decision-making Be involved in career progression and succession planning of team members Talent Profile Diploma in Hospitality Management Current Director of Catering Sales & Conference Services Minimum 8 year working experience in Catering & Conference Services for an upscale property Prior experience in managing a team Knowledge in Microsoft Office including words, excel, power point Knowledge in Opera Cloud Basic knowledge of AV equipment Understanding of room space, entertainment options, menus, floral options Able to lead and train new team members
Company:
Capella Singapore
Posted:
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